Engineered for Financial Integrity.
Compliant by Design.
ConvergentAI operates on a strictly audited, Security-First Architecture. We leverage the rigorous controls of our Tier-1 infrastructure partners while maintaining our own custom safeguards built for Credit Unions, Community Banks, and Regulatory Frameworks (NCUA/FFIEC).
Designed for Regulatory Compliance
Our Shared Responsibility model ensures that while ConvergentAI secures the AI intelligence layer, you maintain full control over your data governance, fully supported by our compliance-ready infrastructure.
Financial Institution
FDIC & NCUA Insured
- Applicant Data Governance
- Access Control Policies
- Audit Log Review
ConvergentAI Platform
Tier-1 Security Engine
- PII Redaction (DLP)
- AES-256 Encryption
- Ephemeral Data Ops
Inherited Compliance Architecture
| Layer | Provider | Certifications & Standards |
|---|---|---|
| LayerInfrastructure & Compute | ProviderGoogle Cloud (GCP) | Certifications & Standards SOC 2 Type IIISO 27001PCI-DSSHIPAA |
| LayerReal-Time Media Processing | ProviderLiveKit | Certifications & Standards SOC 2 Type II |
| LayerTelephony Backbone (SIP) | ProviderSignalWire | Certifications & Standards ISO 27001 |
Core Security Pillars
Logical Tenant Isolation
Known as "The Vault," every institution's deployment exists in a logically isolated environment within secure GCP VPCs, ensuring absolute "Zero-Leak" boundaries between organizations.
Zero-Training Policy
Applicant voice recordings, PII, and transcripts are never used to train global LLM models. All data processing is strictly ephemeral or stays localized within your private tenant.
Military-Grade Encryption
Data in transit is secured via TLS 1.3 for SIP signaling and SRTP for voice media. Data at rest is encrypted using AES-256 bit encryption with Google-managed cryptographic keys, adhering strictly to FFIEC and FDIC data protection standards.
AI Governance Framework
We don't just secure the infrastructure; we actively govern the intelligence. Our proprietary framework ensures AI behavior remains within strict financial guidelines.
Real-Time PII Redaction
Deep integration with Google Cloud DLP automatically scrubs SSNs, account numbers, and sensitive entities from transcripts before they are stored or processed, ensuring compliance with GLBA and bank-specific privacy rules.
Bias & Hallucination Guardrails
Models are stress-tested against financial-specific datasets. Hard-coded "refusal" triggers prevent the AI from offering unapproved financial advice or rate guarantees.
Human-in-the-Loop Oversight
A Master Dashboard allows your staff to monitor active interactions in real-time, review transcripts, and instantly take control of any call if human intervention is required.
DLP ENCRYPTION ENGINE
SCRUBBING • ENCRYPTING • ANONYMIZING
Our SOC 2 Journey
We are actively pursuing our SOC 2 Type 1 attestation and are currently in the readiness assessment stage. We have dedicated internal resources to ensure our security controls meet the AICPA’s standards, with a target completion date of Q3 2026.
Governance & Compliance Resources
Authority-building documentation designed to streamline the vetting process for Risk Officers and IT Auditors.
Security Architecture & Data Sovereignty
A deep dive into our bank-grade infrastructure. Learn how we utilize logical tenant isolation, AES-256 encryption, and inherited SOC 2 Type II controls to protect your institution’s data.
Responsible AI Governance Framework
Explore our proactive approach to regulatory compliance. This whitepaper outlines our automated PII redaction (DLP), hallucination guardrails, and alignment with NCUA and FFIEC standards.
The 90-Day AI Pilot Blueprint
Innovation without the friction. Review our phased roadmap for deploying human-like avatars in a secure sandbox environment, designed to prove ROI while minimizing operational risk.
How do we try it?
Ready to see ConvergentAI in action? Experience our secure, zero-leak environment firsthand.
Explore the 90-Day Pilot Program